How do I set up online banking with Citizens Bank?
Signing up for Online Banking
- Call the toll-free number on the sticker that´s placed on your ATM/Debit Card.
- Use the debit card with your current PIN at any Citizens Bank ATM. Your card will activate automatically.
- Use your debit card for any purchase with your current PIN at any point-of-sale terminal.
How do I log into my Citizens account?
Please enter your Online User ID and Password. Select the “Remember User ID” box on the Login page if you want to be remembered. Please note, if the “Remember User ID” check box is not displayed on the Login page, click on the “Login using different Online User ID” link to display it.
How do I check my balance with Citizens Bank?
Bank by phone Check your available balance; transfer money; and verify recent payments, deposits, and withdrawals and more by calling 1-800-922-9999.
How do I reset my Citizens Bank app password?
You can call our customer service, at 601-389-2178 to reset your password. Can my Mobile Banking session time out? Yes, just like your Citizens Bank Online Banking session using a computer, your Mobile Banking session will time out after 5 minutes of inactivity.
How do I log into my Citizens Bank app?
You can download the Citizens Bank app from the App Store for iPhone/iPad or Google Play for Android devices. Once you have the app, use the same login that you created on the website. The Citizens Bank app lets you enable Touch ID, a convenient authentication system that allows you to log in using your fingerprint.
How do I unlock my Citizens Bank account?
Contact Us
- 1-800-656-6561 (personal bank accounts)
- 1-877-229-6428 (online banking support)
- 1-800-862-6200 (account information)
- 1-800-942-8300 (Citizens Securities, Inc.)
How do I find my Citizens Bank User ID?
The website lets you request help to regain access to the online features. From the Citizens Bank homepage, select the “Trouble logging in?” link and select the option for having forgotten your user ID or password. Follow the prompts to retrieve your missing login information.
How do I find my Citizens Bank app ID?
From the Citizens Bank homepage, select the “Trouble logging in?” link and select the option for having forgotten your user ID or password. Follow the prompts to retrieve your missing login information.
How do I set up mobile banking with Citizens Bank?
Bank with us anywhere Download our mobile banking app for iPhone®, iPad® and Android™ and select “Enroll Now” from the Login screen. Try it. We think you’ll find it the quickest, easiest way to manage your accounts and deposit checks remotely.
Is Citizens app free?
The core Citizen app is and will always be free. You can download and use Citizen at no charge to access our incident coverage and receive safety alerts about incidents going on near you.